FAQ

Make your party more attractive with SINUS!

You want to celebrate and need lighting and sound? No problem. In our shop you’ll find complete audio/visual systems for both small and big parties. If you’ve decided to rent, give us a call. Then we can quickly check to see if the equipment on stock will suit your needs.

  • What do I have to bring when picking up my rental equipment?

    You need a valid photo ID. If you are unable to pick up the equipment yourself, please tell us the name of the person you will be sending to pick up the equipment for you. And please don’t forget to tell the person coming to bring along a piece of photo ID. Unless otherwise arranged and agreed, all amounts due at pick-up are to be paid in cash or by debit card. A deposit of €200 is required at pick-up and payable by debit card. The deposit will be credited to your account, or to the account of the person who paid the deposit, when the equipment is returned. Of course, you’ll also need a vehicle with sufficient space for the equipment. If you’re uncertain of how much transport space you’ll need, just ask, and we’ll be glad to help. Our employees are good at estimating what type of vehicle is needed to transport the ordered equipment.

  • How and when can I pay?

    Unless otherwise arranged and agreed, all amounts due at pick-up are to be paid in cash or by debit card. All prices on our website are excluding VAT.

  • Do I have to pay for two days when I pick up my rental equipment today and bring it back tomorrow?

    We charge for one day when the equipment is rented for a period of (+/-) 24 hours. So, if you pick up your device today at 12 o’clock and bring it back tomorrow by 12 o’clock, you only pay rent for one day.

  • Does SINUS also have specialists who can set up and operate the rented equipment on location at my event?

    SINUS has specialists who will be happy to set up the equipment on site and also operate the equipment if so desired. If you’re interested in having our specialists operate the equipment for you, just let us know when placing your order, and we’ll give you a fair quote. With a specialist in charge of the equipment to ensure that everything works perfectly, you’ll be able to focus 100% on your guests.

Contact

Tim HohmannTechnical Support+49 6151-770654hohmann@remove.this.sinus.de